DATA RECOVERY SERVICE ORDER
DATA RECOVERY SERVICE ORDER
Company / Name: ______________________________ TEL: ________________ Email (print):_________________
ADDRESS: __________________________________ CITY: _______________ State: _________ ZIP: __________
User Info (name/address/tel/email/password):_______________________________________________________________
Item _______________________________________ Computer Type ___________________________________________
Operating System Installed______________________ Clone only (Mac / UNIX) ______________________________
Destination Media: CD__ ($10ea) DVD__ ($20ea) Customer Provided Hard Drive ($0)* ______ Others _____________
Circumstances of Failure_________________________________________________________________________________
_____________________________________________________________________________________________________
What recovery attempts have been made if any? ______________________________________________________________
_____________________________________________________________________________________________________
List wanted files/folders and describe what kind of data: _________________________________________________________
______________________________________________________________________________________________________
Service: Super Rush** (plus $75 on total bill, about 1 to 2 days****) __
Rush** (plus $50 on total bill, about 2 to 4 business days****) __
Standard (taking about 4 - 7 business days****) __
High Success Standard (taking about 4 days to as long to recover the data, prepayment required.) __
I have understood the following conditions. I authorize Fierce PC, LLC. to help me / my company to recover the data.
_______________________ (Signature) __________________________ (Print Name)
RATES:
a) $100 (desktop) to begin and $95 an hour after or $250 (Server *** / 3-drive Raid) for most situations.
You will need to pay $100 cancellation fee for withdrawal or full amount if the job has done.
b) Plus 50% on total bill for device capacity bigger than 135GB, Plus 80% on total bill for device capacity bigger than 400GB.
c) Plus 50% on total bill for SCSI drive, or Mac OS, or Unix (inclusive Linux) OS, (option for our more economic Clone for Mac and Unix OS).
d) You will need to pay $75 for Super Rush, $100 for Rush jobs if unrecoverable.
e) You will need to pay $95 for any opened hard drive(s) before sending to us, even if unrecoverable.
f) If you want your original faulty device(s) back please let us know beforehand so we can provide them to you afterwards.
g) Please add $100 respectively for each additional raid drive, if you cannot bring your raid box, raid controller, tape drive, or tape program.
NOTES:
1) Fierce PC, LLC.is not responsible for damage caused during shipment & recovery procedure. Any items left more
than 30 days after confirming the result, any recovered data after picking up (or receiving) more than 7 days, any data loss.
2) Charge extra for any other services, such as, installing programs, setting up the recovered data... No refund for paid service charges.
3) 10% interest & $25 storage fee per month will be added up for unpaid jobs.
4) You agree that we may serve your device(s) in any one of our locations.
5) For status, please email for faster response with your service #. Or call 800-667-6477 X105.
How did you hear about us? ____________________________________________________________________________
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* The backup drive must be bigger than or equal to the faulty one, in good working condition without any data.
(1) FREE of charge (preferred) if shipping it with the faulty one, otherwise, (2) $20 for data transfer.
** Please send next day air directly to Vancouver Lab. at 1050 W. Pender St. Suite 745, Vancouver, BC, V6E 3S7.
Please fill the commercial invoice with " Temporary Import for repair/service" and "Value is $10".
Otherwise you will be billed for the customs brokerage fees and tax charges (7% of the incoming shipment's parcel value).
Please consider prepayment to speed up, also with data CDs or DVD ( max. 2 CDs or 1 DVD ) and shipping back recovered data FREE ( value, $45 ).
*** Server includes: (1) acting as server; (2) running server software.
**** For estimation only and it may take longer, especially if you cannot provide enough info.
You agree that Fierce PC, LLC.is not responsible for any business, personal, and data loss during the data recovery procedure.
Drop off location Mail in location
16913 E. Enterprise Dr. 7620 E McKellips Rd 4-10
Fountain Hills, Arizona 85268 Scottsdale, Arizona 85257